Shipping Costs

For orders up to €50.00, a shipping fee of €5.00 applies to deliveries within Croatia.
For orders over €50.00, delivery within Croatia is free of charge.
Shipping fees apply to all orders delivered outside Croatia, regardless of the order value. The shipping cost is calculated at checkout once the destination country has been selected and is based on the delivery location and the total weight of the package.

Exception: Delivery to Slovenia is free for orders over 250.00 EUR.

Order Processing & Dispatch

Orders are processed as promptly as possible. As a general rule, orders placed by 12:00 (noon) are prepared and scheduled for dispatch on the next business day, while orders placed after 12:00 (noon) are prepared for dispatch on the following business day.

Please note that during periods of higher order volumes, slight delays in order processing and dispatch may occur.

Delivery Information

It is the customer’s responsibility to ensure that the correct and complete delivery information, including the company name, recipient and any specific delivery instructions, is entered in the designated Delivery Address field before placing the order, or added as a remark to the order.

Orders are shipped via GLS courier service. Delivery within Croatia typically takes 1–3 business days, while delivery times for international shipments depend on the destination country and location. Please note that delivery to islands may take longer due to limited transport connections. Delivery times may also be extended in exceptional circumstances beyond our control or the control of the courier service.

If your delivery is delayed, please feel free to contact us by email sanjindoo@gmail.com. You can also reach out to us if you have any questions regarding delivery or if we do not currently offer shipping to your country, and we will be happy to explore possible alternative solutions.

All delivery timeframes are calculated in business days, starting from the date the package is collected by GLS.

Receiving & Inspecting Your Shipment

Upon receiving your shipment, please inspect the package for any visible signs of damage or missing items. If the outer packaging is significantly damaged or you suspect that the contents may have been damaged during transport, please refuse delivery and notify us immediately.

If you receive an incorrect item, size, colour or model, please contact us as soon as possible so that we can look into the issue and arrange an appropriate solution.